Frequently Asked Questions

An undersized generator won't power all your needs and may fail from overload. An oversized generator costs more to purchase and operate while running inefficiently. Proper sizing ensures reliability, efficiency, and value.

Running watts (or rated watts) is the continuous power an appliance needs to operate. Starting watts (or surge watts) is the extra power needed for a few seconds when motor-driven appliances first start up. Generators must handle both requirements.

No, and many homeowners choose not to. By identifying essential appliances (refrigerator, heating, basic lighting) versus non-essential ones (clothes dryer, dishwasher), you can select a more affordable generator that handles your critical needs.

Standby systems are not a DIY project. They involve electrical interconnection to your home and, for natural gas or propane units, work on fuel lines. Most areas require permits, utility coordination, and inspections. Improper installation can create shock, fire, or carbon monoxide hazards and may void warranties or affect insurance coverage. For safety and code compliance, hire licensed professionals.

Lead times depend on equipment availability, permits, and utility coordination. We'll give you a clear timeline after the site assessment.

Yes. Select models connect via Wi‑Fi or cellular to send status, exercise, and maintenance alerts to your phone and to our service team.